Effective Date: January 1, 2025
This Privacy Policy describes how Talent Bridge AI collects, uses, and protects your information when you use our AI-powered academic hiring platform.
1. Information We Collect
Institution Information: Institution name, contact details, organizational structure, hiring requirements and preferences
User Information: Admin contact information, billing details, authentication credentials
Usage Information: Platform usage patterns, search queries, feature utilization, device information, IP addresses
AI Training Data: Anonymized and aggregated hiring outcome data for algorithm improvement
Communication Data: Support tickets, feedback, correspondence with our team
2. How We Use Your Information
- Provide Services: Match institutions with qualified candidates through our AI platform
- Improve AI: Enhance matching algorithms and recommendation systems using anonymized data
- Communication: Send candidate notifications, platform updates, and important service announcements
- Security: Prevent fraud, unauthorized access, and ensure platform security
- Customer Support: Provide technical assistance and resolve service issues
- Billing: Process subscription payments and maintain billing records
- Legal Compliance: Meet regulatory requirements and legal obligations
AI Processing: Your hiring data helps train our AI matching algorithms using only anonymized and aggregated information. Individual hiring decisions and sensitive data are never shared or used identifiably.
3. Information Sharing and Disclosure
We may share information in the following circumstances:
- With Candidates: Sharing your job requirements with qualified candidates when you express interest
- Service Providers: Third-party vendors who assist with platform operations under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to affected users)
We never sell your data or use it for advertising purposes.
4. Data Security and Protection
We implement comprehensive security measures to protect your information:
- Encryption: End-to-end encryption for data transmission and storage
- Access Controls: Role-based permissions and multi-factor authentication
- Security Audits: Regular third-party security assessments and penetration testing
- Compliance: SOC 2 Type II certified data handling and security procedures
- Monitoring: 24/7 security monitoring and incident response protocols
- Data Backup: Secure, encrypted backup systems with disaster recovery procedures
5. Data Retention and Deletion
We retain your information only as long as necessary to provide services and meet legal obligations. You may request data deletion at any time, and we will comply within 30 days except where retention is required by law.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of all personal information we have about you
- Correction: Update or correct inaccurate information through your account dashboard
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications while maintaining service notifications
- Restriction: Limit how we process your information in certain circumstances
7. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification at least 30 days before the changes take effect.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights:
Email: privacy@talentbridgeai.com
Data Protection Officer: dpo@talentbridgeai.com
Mail: Talent Bridge AI, Privacy Department
Phone: 1-800-TALENT-AI